Everything about what information we collect when you use jia9, why we collect it, and how we keep it safe is explained here, transparently. We believe your privacy is a right, not a privilege.
Jia9 uses multiple layers of security to keep all your information safe.
All your personal and financial information is protected with 256-bit SSL encryption. No third party can access or read your data.
Your data is stored on secure servers. Regular security audits are conducted and modern firewalls are in place to prevent unauthorized access.
Jia9 never sells your personal information to third parties. Your data is used only to the extent necessary to provide our services.
Documents submitted for identity verification are used solely for security and legal purposes. This information is stored separately in encrypted storage.
You can view, correct, or request deletion of your data at any time. Your privacy settings are entirely in your control.
You can unsubscribe from promotional messages and newsletters at any time. We respect your preferences.
Welcome to jia9. We understand that sharing your personal information online is a matter of significant trust. This Privacy Policy ("Policy") clearly outlines what information jia9 (https://jia9.bet) collects, why it is collected, and how it is used and kept secure.
This policy applies to jia9's website, mobile application, and all associated services. By accessing or registering on jia9, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using jia9.
In brief: We only collect data that is strictly necessary. Your information is never sold and is always protected with SSL encryption. This policy is in compliance with applicable laws in Bangladesh.
Jia9 collects information through several methods. Below is a detailed explanation of what types of information are collected and under what circumstances:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At the time of registration |
| Contact Information | Email, Phone Number | Registration & Verification |
| Identity Verification Documents | NID, passport copy | During the KYC Process |
| Financial Information | Mobile banking number, transaction history | Deposits & Withdrawals |
| Device & Technical Information | IP address, browser, OS | Automatically at each session |
| Usage Information | Betting history, preferred games | While using the platform |
We never store your full bank account number or card number directly. All payment processing is handled through secure third-party payment gateways.
Any additional information you voluntarily provide — such as through support chat or feedback forms — may also be stored in our database and is governed by this Policy.
Jia9 uses collected information solely for specific and legitimate purposes — never for anything unnecessary or beyond its intended scope. We use your personal data for the following:
We will never use your data for any purpose beyond what is listed here. Should we ever need to use it for a new purpose in the future, you will be informed in advance and your consent will be obtained where required.
Jia9 never sells your personal information to third parties. However, in certain limited circumstances, your information may be shared with specific third parties:
Important: Any third party with whom we share your information is bound by a legal agreement and may only use your data for specified purposes. They are not permitted to use it independently.
Jia9's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the website.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
Jia9 uses industry-leading security technology to protect your data. Our security framework operates across multiple layers:
The internet is never 100% secure, so your vigilance matters too — use a strong password, never share it with anyone, and always log out of your account on unfamiliar devices.
As a jia9 user, you have several important rights over your personal data. We respect these rights and make them easy to exercise:
To exercise any of these rights, contact our support team at: support@jia9.bet. We will respond within 30 business days. However, we may be required to retain certain information for a specified period due to legal obligations.
Jia9 is intended exclusively for adults aged 18 and above. We do not knowingly collect information from minors or allow them to use our platform.
Jia9 may update this Privacy Policy from time to time — due to technical changes, new services, or legal requirements. When the policy changes:
Tip: We encourage you to check this page regularly to stay informed about our latest policy. We are always committed to transparency.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We take your privacy seriously and are committed to resolving every concern appropriately.
Our privacy team will review your request or complaint and take the necessary action. We believe open communication is the foundation of trust.